The Quality Policy, which is approved by the Chief Executive Officer (CEO), will be published at strategic locations throughout the organization as an integral element of the company’s Quality Awareness Program and will be reviewed on regular basis during Management Review meetings to assure its integrity and suitability in the light of customer response and current business strategy.
We, the management and staff of NAQEL Company, are committed and have an objective to timely provide our customers the best services of Express Logistics and Transportation (including cold chain products), which are consistent, on time, safe, tracked and conform to customer as well as statutory and regulatory requirement. This will be achieved through continuous development, application of latest and advanced technology and trainings to NAQEL employees, to improve the quality of our services that exceeds our customer’s expectations and to be competitive in the market that operate in.
NAQEL stands committed to assuring that Logistics and Transportation services provided to the customers consistently meet or exceed their expectations and their own perception of Quality. It further documents the Quality Objective as under,
Provide a work environment that values Integrity, Encourage Teamwork, Innovation and Career Growth Opportunities at all level of the organization
Enhance our competitiveness and esteem in the market by continuously endeavouring Quality Service to the customers.
Periodic review of measurable objectives by function as part of continual improvement process.
To adhere to Statutory and Regulatory requirements of the country operated from, applicable to NAQEL.
Committed to maintain and improve Quality Management System accredited certification.
Appropriate corrective and preventive actions are taken to correct deviations and prevent them in line with the principles of quality risk management.